Hear what my clients have to say…
Mercedes has an eye for detail, technologically savvy and very efficient. She works her best to make sure that I and my clients plus my broker/Lyon RE are completely satisfied. She utilizes DocuSign, which allows agents and clients to sign electronically, cutting down on paper-waste and lost documents including the file in PlanetRE for easy record keeping and timelines. She is well versed in current RE law, forms and local requirements. Mercedes ensures that all necessary disclosures are signed, orders the NHD Report, correspond with escrow and clients, and guarantees the file is complete and ready for broker review in a timely manner. She often helps the other side of my escrow to get the job done. Mercedes is so kind and has such a sweet soul even under pressure. She is a first class act, very well-liked in the industry and I am a very blessed agent to have her on my team!
-Tanya Curry | Realtor
“I work with Mercedes on my transactions, she is super responsive, friendly, and very professional. I cannot say enough good things about her. She takes a huge workload off my plate and keep me organized during the chaos of challenging transactions”
-LINDA SADDOUQ
“As our TC, Mercedes flawlessly handles the details of our transaction which helps us provide better service to our clients. They regularly compliment her and tell us how much they like working with her.”
-Idelle and Rhonda
“To those agents looking for efficiency, polite reminders, and attention to detail Mercedes is the one. I've had several different TCs in my career and all were physically present in my office until Mercedes, I admit I was concerned about the remote partnership but it has worked out beautifully. Seamless communication and expectations were achieved from the beginning, the only hiccups were mine- remembering to include her on all emails! Since I work in another county and region Mercedes took the time to learn my local vendors and requirements specific to our area.
I'm so pleased with our partnership that I asked her to become a full-time partner but she has found her passion and politely declined. She is a vital part of my group and we depend on her to keep our files and timelines moving along with no concerns.”
-Becky Prater
“Efficient, professional, organized, and reliable are just a few adjectives that describe Mercedes Natad. I'm so thankful for the support and the exceptional service she provides. I know my transactions will be smooth with her managing my files. She rocks!!”
-Kareen Newman
“My TC Mercedes is amazing!! Always congratulating on my new escrows and listings, always positive. Mercedes can navigate through any challenge in an escrow with polite ease. Mercedes is also very great on our time frames and reminding me every step of the way. I am a real estate professional for 35 years and Mercedes is the best, best TC.
Thanks so much, I highly recommend Mercedes and her team.”
-Donna Padula
“Mercedes has an eye for detail, is technologically savvy, and is very efficient. She works her best to make sure that I and my clients plus my broker/Lyon RE are completely satisfied. She utilizes DocuSign, which allows agents and clients to sign electronically, cutting down on paper waste and lost documents including the file in PlanetRE for easy record keeping and timelines. She is well versed in current RE law, forms, and local requirements. Mercedes ensures that all necessary disclosures are signed, orders the NHD Report, corresponds with escrow and clients, and guarantees the file is complete and ready for broker review in a timely manner. She often helps the other side of my escrow to get the job done.
Mercedes is so kind and has such a sweet soul even under pressure. She is a first-class act, very well-liked in the industry and I am a very blessed agent to have her on my team!”
-Kathy Santiago
“Mercedes is the best of the best!!
As a new agent, I was introduced to Mercedes through my Broker and every transaction has been stellar. Professionalism, Punctuality, Attention to detail, all characteristics you look for in a Transaction Coordinator.”
-Ike Okoye
A while back I changed Transaction Coordinators and couldn't be happier. Mercedes is always responsive to my transaction needs...she even answers my phone calls. Such a treat.
Mercedes is knowledgeable of all the CAR and Coldwell Banker contract forms and often suggests alternative forms to expedite the transaction. She is a delight to work with and I highly recommend her services to other Real Estate agents.”
-Thomas Harvey
“Working with Mercedes for 10 years thus far has brought such a level of professionalism to my business. She is thorough, supportive, and very detail-oriented. Having her on my team allows me an extra layer of confidence in working with my clients. I am so lucky to have this partnership with her!”
-Brenda Siravo
“Mercedes is a wonderful TC! She responds quickly and is professional in all of her interactions. Mercedes is an integral part of my team!”
-Sandy Cason
You have been one of the best, if not THE BEST, TC I have ever used. Your knowledge and experience along with your professionalism have been the backbone of the transaction. I am excited to get another home into contract just so I can work with you again. You are amazing!!! Thank you for everything you do!!
-Todd Bernstein
“Working with Mercedes over the last several years has been such a joy. It has been my pleasure to provide marketing support to Mercedes & Co as she grows and continues to provide excellent service to her real estate clients. She is professional, responsive, and easy to work with.”
-TORI BARKER | oWNER OF CREATIVE MARKETING
“I have to say I love the way Mercedes brings up reminders, it just feels so good! I’m so happy that we get to use her as a TC. We sincerely appreciate how great she is with everyone. She really makes us look better in many ways, and we appreciate her outstanding customer service.“
-Jayme Foster | Becky Prater Real Estate
“I can’t thank you enough! Mercedes you are organized, efficient, friendly- keep me on top of my documents and paperwork flow - my clients love you, you work well with other agents, their TC’s and the Title company to ensure smoothest most timely escrow for the most important people in the transaction-my clients!”
-Jenna Cosca
“Mercedes, You were a gift from the Lord! Really. After jumping back into RE after being gone 15 years, it was both a blessing and a trial to have a listing/sale happen so fast. I felt like I was thrown into the deep end of the pool - learning the new contract, added disclosures, and all the computer software & programs in weeks. WHEW!! But... you took so much pressure off me and this escrow. I appreciate that I felt like you always had my back, and made the paperwork delivery, timing, and organization run so seamlessly. The sellers are very grateful for a smooth transaction and felt taken care of.
-Janette Borden |Realtor, eXp Realty of California, Inc.
“I have been a Realtor for 35 years and it is my pleasure and great opportunity to work with Mercedes Natad as my Transaction Coordinator. Everything about Mercedes is elevated! She brings a calm and elegant confidence to our clients and she is thoroughly knowledgeable in all Real Estate forms and their usage. She is patient and she is kind - no matter how busy she gets. I have witnessed Mercedes maneuver through extremely sensitive situations with clients that would corrupt anyone's patience. She brings her communication talents and genuine understanding of people to each and every transaction. Every agent I transact with complements Mercedes' work - now that isn't common in our profession. My work would not be the pleasure that it is without the knowledge that Mercedes is my teammate. I recommend her to all of you needing to 'level up’ to a fine TC. I congratulate Mercedes on many years as a stellar Transaction Coordinator. Thank you for all of it Mercedes and here is a cheer for what is to come!”
-Natalia Budilo
“Mercedes is the best! Her attention to detail and knowledge of the real estate business is unparalleled. She is readily available to help and answer any questions. She is always on top of my transactions and keeps things running smoothly.”
-Jay roberts
