“Mercedes has an eye for detail, is technologically savvy, and is very efficient. She works her best to make sure that I and my clients plus my broker/Lyon RE are completely satisfied. She utilizes DocuSign, which allows agents and clients to sign electronically, cutting down on paper waste and lost documents including the file in PlanetRE for easy record keeping and timelines. She is well versed in current RE law, forms, and local requirements. Mercedes ensures that all necessary disclosures are signed, orders the NHD Report, corresponds with escrow and clients, and guarantees the file is complete and ready for broker review in a timely manner. She often helps the other side of my escrow to get the job done.

Mercedes is so kind and has such a sweet soul even under pressure. She is a first-class act, very well-liked in the industry and I am a very blessed agent to have her on my team!”

-Kathy Santiago

“Mercedes is the best of the best!!

As a new agent, I was introduced to Mercedes through my Broker and every transaction has been stellar. Professionalism, Punctuality, Attention to detail, all characteristics you look for in a Transaction Coordinator. “

-Ike Okoye

“Mercedes is an amazing transaction coordinator. She is extremely organized, professional, and responsive. I highly recommend her services.”

-Debbie Davis

“As our TC, Mercedes flawlessly handles the details of our transactions which helps us provide better service to our clients. They regularly compliment her and tell us how much they like working with her.”

-Idelle and Rhonda

“Using Mercedes has so many benefits! She is sharp, pays attention to detail, is professional, polite & efficient. I can't imagine my transactions without her assistance. She is excellent with client connections and delivers in a timely fashion. I highly recommend adding Mercedes to your team. “

-Sara Raudelunas

“Working with Mercedes for 10 years thus far has brought such a level of professionalism to my business. She is thorough, supportive, and very detail-oriented. Having her on my team allows me an extra layer of confidence in working with my clients. I am so lucky to have this partnership with her!”

-Brenda Siravo